//Booking/Cancellation Policies
Booking/Cancellation Policies 2018-01-16T13:01:06+00:00

Reservation and Cancellation Policy

Glacier Guides and Montana Raft PoliciesRESERVATION POLICIES

Chalet Trips and Multi Day Trips

Multi day trips require a 25% deposit by credit card at time of booking. The total trip price is due and payable 60 days prior to your departure. If you are booking a trip within 60 days of departure, the total trip price is due at time of booking.

Day Trips

All day trips, be it hiking, rafting, biking, or fly fishing, require a 25% deposit by credit card at time of booking. The remaining balance is due and payable 7 days prior to your departure. If you are booking a trip within 7 days of departure, full payment is due at time of booking.

Glacier Guides Lodge

Reservations at our Lodge require a 50% deposit at the time of booking. The remaining balance will be taken 14 days ahead of the reservation date. If you are booking your room reservation within 14 days of the reservation date, the total reservation price is due at time of booking.

Glacier Guides Guest House

Reservations at the Glacier Guides Guest House require a 50% deposit at the time of booking. The remaining balance will be taken 45 days ahead of the reservation date. If you are booking your reservation within 45 days of the reservation date, the total reservation price is due at time of booking.

CANCELLATION POLICIES

Multi Day Trips

For multi day trips any cancellations made prior to 60 days of your trip date will be charged a $50 per person cancellation fee. Any cancellations made between 60 to 30 days prior will be charged a 25% cancellation fee. No refund is given if the cancellation occurs after 4 PM 30 days prior to your trip date.

Day Trips – Hiking, Biking, and Rafting

For day hikes, guided biking, and full day and half day rafting trips any cancellations received more than 48 hours in advance are fully refunded. Any cancellations received less than 48 hours in advance are not refunded, you will be paying for the whole amount.

Day Trips – Fly Fishing

For half day and full day fly fishing trips any cancellations received more than 5 days in advance are fully refunded. Any cancellations received less than 5 days in advance to 48 hours in advance will be charged a $50 per guide cancellation fee.  Any cancellations received less than 48 hours in advance are not refunded, you will be paying for the whole amount.

Glacier Guides Lodge

For our Lodge in West Glacier any cancellations made prior to 14 days of the reservation date will be charged a $25 per room cancellation fee. No refund is given for cancellations received after 4 PM 14 days prior to the reservation date.

Glacier Guides Guest House

Any cancellations made prior to 45 days of the reservation date will be charged a $25 per night cancellation fee. There is a 25% cancellation fee for cancellations received less than 45 to 30 days in advance. No refund is given for cancellations received after 4 PM 30 days prior to the reservation date.

We must adhere to our policies even in cases of last minute trip cancellations on your part due to personal injury or an emergency. We recommend you purchase a travel insurance plan that will cover such instances. We suggest Travel Guard, AAA, your personal insurance carrier or credit card company.

Transfers: In most cases you may transfer from one trip to another prior to 45 days before trip departure without penalty (as long as there is room to do so), after which time our cancellation policy applies.